Join us for an engaging session on how businesses can use AI and help desk tools to streamline customer support and enhance the customer experience. Explore practical support strategies and tools designed to help you improve response times, reduce manual workload, and better support customers across multiple touchpoints. Learn how to apply real-world AI tools, leverage automation and self-service resources, and use data insights to deliver more efficient and scalable customer support.
Key Workshop Takeaways:
Learn how to use Chatflows and Chat Agents to answer client questions, automate ticket creation, and reduce manual support time
Understand how ticket pipelines and automation can be used to efficiently route and resolve support requests
Explore how knowledge base articles can support customer self-service, internal team workflows, and AI agent training
Gain insight into creating on-demand dashboards and alerts to track CX team performance and identify at-risk customers
Whether you’re looking to improve an existing support process or curious about how AI can help your team work more efficiently, this session offers actionable tips, recommended tools, and practical guidance you can apply right away.
Please note that space is limited. Register by filling in the form below ↓
Guest Instructor
Tanya Wigmore is the Founder & Chief Growth Officer at CRO:NYX Digital, a HubSpot Partner Agency. As a leading SEO and search strategist, with an extensive background in inbound marketing, search marketing, web analytics, and CRO & UX, Tanya is regularly sought out for consulting and advise on advanced search strategies, SEO, web analytics and how to grow a healthy agency. Tanya is a certified HubSpot Trainer with a track record of running successful training sessions on search marketing, inbound marketing, analytics, and the HubSpot ecosystem. With 15+ years of digital marketing experience with start-ups, mid-market and enterprise clients, Tanya brings a breadth of experience to every session and is able to adapt to speak to all stakeholders.
Learn more about the Launch Labs Studios Entrepreneurship Workshop Series here.
Have a question? Email innovate@enterprisecayman.ky for details.
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