Enterprise Cayman Jobs Portal

Ether.fi - Customer Service Representative

Written by Enterprise Cayman | Feb 13, 2026 7:44:33 PM

Customer Service Representative (Cayman Islands, Full Time)

 

Job Description

About the Company: ether.fi
Location: Grand Cayman
Salary and benefits:  Competitive salary, plus performance-based incentives, equity and token allocation grants, health, dental and vision insurance, global travel opportunities, four weeks of work from anywhere, and company events.
 

Position Overview
This is a full-time role for a Customer Service Representative full remotely. The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and managing the overall customer experience.

Key Responsibilities

  • Responding to customer inquiries

  • Resolving issues

  • Moderating our community

  • Maintaining a high level of customer service

Qualifications and Education Requirements

  • Skills in Customer Service Representatives, Customer Support, and ensuring Customer Satisfaction
  • Experience with DeFi protocols and cryptocurrencies desired
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Prior experience in the financial or crypto industry is a plus
  • Bachelor's degree in a relevant field is preferred

ether.fi invites applications from suitably qualified and eligible candidates for the above position, with applications to be submitted directly through LinkedIn.

Apply Now: Customer Service Representative @ Ether.fi