Tech Talks - Operational Excellence is a Tech Superpower

26 February 2026

Operational Excellence is a Tech Superpower

Why Governance, Service, & Structure are Product Features, Not Overhead

Thursday, 26 February 2026 • Signal House off Fairbanks Road5:00pm Doors Open5:30pm Discussion Starts

Operational excellence is often the difference between a tech venture that scales and one that stalls. This fire-side discussion will explore why governance, service excellence, and clear decision-making are real product features and how they shape trust, speed, and scalability as companies grow. Expect real-world examples, common growth pitfalls, and practical takeaways founders and operators can apply. 

Please note that space is limited. Register by filling in the form below ↓ 

Guest Speakers

Anna Muheim HEADSHOT

  • Anna Muheim, Chief Executive Officer at ShoreLabs SEZC
    Anna Muheim is the CEO of ShoreLabs SEZC. Anna is a visionary operator at the intersection of finance, governance, and emerging tech. With a background that spans corporate banking, blockchain infrastructure, and venture strategy, she’s built, led, and advised companies navigating complex, high-stakes environments. At ShoreLabs, she brings clarity, structure and compliance to bold ideas, guiding ventures with strategic depth, regulatory fluency, and sleeves-rolled-up precision.

Ralph Muheim HEADSHOT

  • Ralph Muheim, Chief Operating Officer at ShoreLabs SEZC
    Ralph Muheim is the COO of ShoreLabs SEZC. Ralph draws on two decades of ISO-certified systems design and operational leadership to ensure every venture is scalable, compliant, and built to perform. At ShoreLabs, Ralph ensures every venture runs sharp, structurally sound, execution-ready, and fully governed. From internal systems to cross-functional delivery, he brings pace, precision, and long-term reliability to every build.

  • Daniel Reid, Chief Information Officer at Cayman Islands Stock Exchange (Moderator)
    Daniel Reid is a seasoned IT Executive and newly appointed Chief Information Officer for the Cayman Islands Stock Exchange. He has responsibility for the strategic technology vision of the exchange, digital transformation, IT infrastructure, cyber security, and IT governance. Mr. Reid holds a Bachelor of Business Administration (BBA) in Management Information Systems and an Associate of Science (A.Sc.) in Computer Science from Florida International University. Daniel has over 20 years of experience in the Finance\Technology industry, 10 of which he has served in senior roles; managing IT strategy, programs, and operations globally. Daniel is an Accredited Board Director through the Chartered Governance Institute of Canada and a member of the Cayman Islands Directors Association and serves as an independent director on a few statutory, NPO, and private boards in addition to being a notary public in the Cayman Islands.

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