Work within the Special Economic Zone

Client Concierge (Cayman Islands, Intern)

Job Description

Cayman Enterprise City (CEC) is an award-winning development project which consists of three special economic zones focused on attracting knowledge-based and specialized-services businesses to set up a physical presence in the Cayman Islands. The zones included within CEC are Cayman Tech City, Cayman Commodities & Derivatives City, and Cayman Maritime & Aviation City.

Your role
We’re seeking a talented, high-performing student or recent graduate between the ages of 18-25, who is professional with excellent people skills. The internship lasts 8 weeks and is part of the Enterprise Cayman Internship Programme. Successful candidates will have the opportunity to work closely with CEC’s Client Experience team.

As a Client Concierge Intern at Cayman Enterprise City you will have the opportunity to work closely with our client services team and gain hands-on experience. This internship is designed to provide you with a comprehensive understanding of client relationship management and administrative support within a fast-paced and collaborative environment.

Responsibilities

• Assist the client services team in managing client requests and maintaining relationships.
• Handle client inquiries and requests promptly and professionally
• Collaborate with cross-functional teams to ensure the smooth execution of client requests.
• Participate in team meetings and take notes, summarizing key points.
• Assist in data entry, record-keeping, and database management.
• Perform other administrative tasks as needed to support the team.
  
  

• Currently enrolled in a relevant degree program (e.g., Business Administration, Marketing, Communications, etc.) or recent graduate.
• Strong communication skills, both written and verbal.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to multitask and work effectively in a team.
• Excellent problem-solving and interpersonal skills.
• A positive attitude and willingness to learn.
• Polite, friendly, and self-assured attitude.
  
  

What You'll Gain

• Valuable experience in client services and relationship management.
• Exposure to a dynamic and growing industry.
• Networking opportunities within the company and industry.
• Mentorship from experienced professionals.
• A chance to contribute your ideas and make an impact.
• Potential for future employment opportunities.

Our team
You’ll be part of the Client Experience Team. We’re responsible for gathering and analyzing customer feedback, using it as an important input for ensuring a positive customer experience.  This helps ensure that the customer’s needs, and the impact on the customer, are important considerations for all discussions, development, and decisions at all levels of the company and in every department. Our work is essential to the company’s sustainability and ambition.